Office Hours

Columbia Sites offers office hours as an opportunity to get one-on-one help with your site through one-hour time slots every Friday from 9:00 am to 3:00 pm.  

IMPORTANT

  • to be eligible for office hours, you must have watched the Basic Training video
     
  • you must sign up for office hours no later than 5:00 pm the day before. Any later than this, you must first email the Columbia Sites team to ensure availability.
     
  • you cannot sign up for back-to-back sessions

Office hours are a great way to get technical help populating your site.

They are held remotely using Zoom video conferencing software, but in-person meetings are possible by request. Once you sign up for office hours, you will be emailed the zoom URL.

Office hours are intended for

  • technical help with Columbia Sites. This includes working on page layouts, instruction on using various modules, questions about accessibility, etc...
     
  • help learning how to use social media. Whether you want help figuring out how to use social media or want to up your social media game, we can help with that. You must indicate you need help with social media when you sign up so that we send the right team member. 

Office hours are not intended for

  • help with site content. This includes help with site navigation, link titles, entering content, etc... If you are interested in this type of help, please see our service packages.